FAQ's

The course modules will be delivered in online self-paced mode with access to material provided after registration to the candidate. IEX may provide a common online interactive session with sector expert to provide recent updates and resolve doubts and queries, if any..

The course content will be delivered in English Language.

Once paid, no request for cancelation/refund of fee or substitution of candidate will be entertained.

The minimum requirements of the system: Windows 8 or later OS, the newest versions of Google Chrome, a consistent internet connection, enable internet Cookies, any Pop-Up blocking setting(s) must be disabled, an uninterrupted power source may be ensured before starting assessment test./p>

There is no eligibility criteria for the course. Anyone interested in the sector can attend it.

• Step 1- On clicking at the “Enroll” button, the user is directed to registration page.
• Step 2- User is required to fill the details and submit the registration form by clicking the “submit” button. The user will be prompted to provide One Time Password (OTP) send to the email id used for registration for verification of the User. 
• Step 3- After verification through OTP, the user is directed to the payment confirmation page wherein the user will check and confirm the registration details and may apply discount code (if any). The user is then directed to Payment gateway page. 
• Step 4- The payment is to be made for the amount reflected on the page (which is the net amount after factoring discount, if any, and the applicable GST). Payment may be made through the means provided on the page. 
• Step 5- Once the payment is successful, User gets registered and receives a confirmation mail from the IEX Academy. The login & password used during registration may be then used to log in the User dashboard. The access to User Dashboard is provided only after enrollment/payment for a course. 
• Step 6- The User dashboard displays the courses for which registration/enrollment has been done and other details. 
• Step 7- For any failure of payment, the concerned bank may be contacted.

     IEX reserves the right to modify the process according  to the feedback received.